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Privacy Policy

Last updated: 13 July 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services. By using our services, you agree to the collection and use of information in accordance with this policy and in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following types of personal data:

  • Name and contact details (such as email address)
  • Account information (such as login credentials)
  • Usage data (e.g. pages visited, actions taken, time spent)
  • Technical data (e.g. IP address, browser type, device information)
  • Cookie and analytics data

2. How We Use Your Information

We use your data to:

  • Provide and maintain our services
  • Respond to enquiries and support requests
  • Monitor and analyse usage through analytics tools
  • Improve user experience and functionality
  • Comply with legal obligations

3. Cookies and Google Analytics

We use cookies and similar technologies to enhance your experience and track performance. This includes the use of Google Analytics to collect anonymised traffic data about how users interact with our website.

You can opt out of Google Analytics tracking by using the browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout

By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

4. Legal Basis for Processing

Under the UK GDPR, we only process personal data where we have a lawful basis to do so. These bases include:

  • Your consent
  • The performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g. improving services)

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share it with trusted third-party processors who help us deliver our services (e.g. cloud hosting providers, analytics platforms), provided they comply with data protection regulations.

We may also disclose personal data where required by law or in response to lawful requests by public authorities.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your data. While no system is entirely secure, we take reasonable steps to protect your information from unauthorised access, alteration, or disclosure.

7. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • File a complaint with the Information Commissioner’s Office (ICO)

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal obligations.

9. International Data Transfers

If we transfer data outside the UK, we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the UK Information Commissioner.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify users of any significant changes, and the latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at: [email protected]